Clients
Working on one of UniLog's client sites in a consulting role Camdaw lead the development
of a custom CRM and business intelligence reporting system. During the same
period provided advice and guidance in the deployment of Microsoft Sharepoint 2003,
a collaborative working and content management system.
Camdaw provided team leading, mentoring and hands on technical consultancy introducing
.NET technologies to the in house development team. With the objective of
transforming a legacy "thick client" Oracle and Oracle forms management information
system to a thin client web based solution Camdaw ran pilot projects and conducted
extensive business analysis to identify and prioritise key projects. The solution
also provides for geatly improved business intelligence reporting from mutliple
data sources.
PxL Associates Limited - www.pxlassocaites.co.uk
launched 20-Jan-2004.
PxL Associates is an insurance product design and sales company. PxL sells its package
of Payment and Income Protection, Buildings, Contents, Life and Critical Illness
insurance products through a nationwide network of independent financial advisors,
mortgage brokers and other sales agents. PxL once distributed an originally CD-ROM
based computer program and a variety of spreadsheets by post and later on their
temporary web site for sales agents to use in calculating insurance premiums. Whenever
insurers changed their premium rates PxL had to re-issue the software and spreadsheets
and then notify sales agents by post to download the new software. All application
forms were paper based and had to be sent by Fax or post. This was an administratively
intensive business model which struggled to keep pace with change and was expensive
to run. Additionally sales agents who are self-employed or independant businesses
were discouraged from attempting to sell PxL's products due to the length of time
it takes to download the computer programs off the internet. Camdaw was challenged
with designing a web site which would (in summary):
- Provide printable premium calculation reports for the full product range enabling
agents and customers to compare the costs and conditions of several competing products
- Provide the ability to submit on-line electronic application forms allowing paperless
applications
- Allow instant and scheduled updating of premium rates
- Provide sales agents with a facility to keep their own database of client contact
information, details of supplied premium calculation reports and electronic application
forms submitted on behalf of clients
- Provide a method of sending and receiving secure encrypted electronic messages
- Provide a fast user experience regardless of the type of internet connection the
sales agent has
- Be secure as the web site collects client financial and medical details
- Provide highly dependable data storage
- Provide appropriate on-line access to client and sales information to authorised
people including compliance auditors
The facility for a compliance auditor to monitor client information and application
forms on-line from their own office removes the time and cost of travel to sales
agents offices nationwide. This is expected to yield a large operational cost saving
when new FSA compliance rules come into effect.
Camdaw continues to provide on going technical support and maintanence services
to PxL for their web site and dedicated web and database server. In the future a
subsequent project to integrate the web site with the administration organisations
and in some cases underwriters internal IT systems is anticipated providing automated
data and application form transfer.
Avaya is a multi-national communications networks and services company who were
originally part of Lucent Technologies and AT & T. Working on site at Avaya's
office in Winchester and, after re-location, the new UK & Ireland head office
in Guildford Camdaw developed and supported a number of e-business applications
over a 2 year period.
- Avaya Direct - a database driven e-commerce web site selling telecommunications
products (telephones, headsets, cabling etc.) direct to customers. Avaya's most
successful e-commerce initiative outside of the USA. This e-commerce web site was
eventually integrated directly with Avaya's internal billing and despatch systems.
- Business Partner Database - a customer relationship management database and intranet
web site (only accessible inside the international company network). Used by over
300 Avaya employees and associates throughout the Europe, Middle East and Africa
region to record business partner contact, training and sales results information
for management reporting.
- Other projects - technical consulting on a variety of other business IT systems.
Traffic Link supply radio and television broadcasts, and now internet data transmission
of traffic and travel information throughout the UK. If you ever ever listened to
a traffic and travel report on Virgin or BBC local radio then you have heard the
voice of Traffic Link. Internet technology consulting and development of a high
performance software component providing traffic and travel data translation for
internet document (HTML) and text document transmission.
Other Clients
- BT Syntegra - Military voice and data communications systems testing
- EDS - Network communications software for Radar and Sensor data systems for Nimrod
MRA4 maritime patrol aircraft
- IBM - Airtraffic control systems testing
- BAe Systems - Submarine command and control systems
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